Privacy policy & disclaimer

Privacy policy

Last updated: 30/10/25

Lou MacGraw acupuncture & holistic wellness is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or contact us.

Information We Collect

We may collect personal information you provide voluntarily, such as:

Your name, email address, and phone number when you fill out a contact form or book an appointment.
Any health information you choose to share prior to treatment (via secure forms, if applicable).

We also collect general, non-identifying information through cookies and analytics tools to improve website performance and user experience.

How We Use Your Information

We use your information to:

Respond to your enquiries.
Schedule appointments or services.
Communicate with you regarding your care, if relevant.
Improve the functionality of our website.

We will never sell or share your personal information with third parties unless required by law or with your explicit consent.

Storage and Security

Your information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

Our website may use cookies to collect information about your visit (such as pages viewed, time spent on site, etc.) to help improve your experience. You can choose to disable cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party services (such as booking platforms or social media). We are not responsible for the privacy practices of these external sites.

Your Rights

You have the right to:

Access or update your personal information.
Request that we delete your information.
Withdraw consent at any time.

To do so, please contact us using the details below.

If you have any questions or concerns about your privacy, please contact:

Lou MacGraw: loudimacgraw@gmail.com

Disclaimer

Last updated: 30/10/2025

The information contained on the loudimacgraw.com.au website is for general information purposes only. Lou MacGraw acupuncture & holistic wellness and its partners assume no responsibility for errors or omissions in the contents on the service or information mentioned here. The information contained herein should not be used as a substitute for the advice of an appropriate qualified and currently licenced physician or other health care provider.

While every effort is made for the accuracy of the information contained in this web site, no guarantee is made to that effect. People reading this will need to speak to their health professional before making any changes to current situation. The information provided here is for informational purposes only. This site and its articles may not cover all possible drug, nutritional, food interactions, or all warnings and alerts.

In no event shall Lou MacGraw acupuncture & holistic wellness be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the service or the contents of the service.

Lou MacGraw acupuncture & holistic wellness reserves the right to make additions, deletions, or modification to the contents on the service at any time without prior notice. Lou MacGraw acupuncture & holistic wellness does not warrant that the website is free of viruses or other harmful components.

External links disclaimer

The Lou MacGraw acupuncture & holistic wellness website may contain links to external websites that are not provided or maintained by or in any way affiliated with the business. Please note that Lou MacGraw acupuncture & holistic wellness does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.